BRANDS WE SUPPLY & SERVICE

What Our Customers Say

Myfreedom Love

Thank you for the installation you have done for me this morning. Im very pleased with the quality, punctuality and professionalism of your team. Will be recommending you to my friends and family! Many thanks!

Andrew Turney

Amazing service - swift response to emails and washer repair solved without fee charged. Unlike other service centres I've used in the past.

Alex Howieson

I have been a customer of Axial for a few years and I have had ONLY exceptional service from them. They are responsive, experienced and really capable. I couldnt recommend them highly enough!

Vanessa Preston

I called up in regards to my fridge being broken I was quite upset but thanks to the quick and efficient help I was able to get it fixed! If I could give extra stars for the friendly service as well I would! Would highly recommend this business.

Joanne Yeoman (JoBloggsTV)

I can only speak for Axial's online parts ordering, as I recently ordered a new oven door seal. The right part and very prompt service. Impressed!

JaneyJ

Thank you to Brett. Who came later this afternoon it was in heavy traffic in Pakuranga,. I was watching him working which he was really meticulous. Cleaned the unit down. Nothing but good 👍 service. Thank you to Brett.

Boby Fong

Easy to book a service and friendly. The technician came on time and replaced the faulty cook top element. It is all good. 🙂

Rita Krishnamurthi

Very clear information on what was needed, how much it would cost and expected complete. Very friendly technician too. Highly recommend!

Michael Williams

These guys are amazing!! I ordered the wrong part for my fridge and Shy helped me find the correct part (which ended up being a bit of a mission!) So grateful for all the help and very good pricing too. Thanks Shy!

Simon McGrath

Great service - I accidentally broke the dairy door lid on my fridge door so found their website and worked out which parts I needed for my fridge door, then I ordered them and they arrived by the end of the week - I've now fitted this to my door without a hitch. The price for the dairy door lids was also cheaper than a competitor's web price.

Moko K

Ive had a Great experience with Axial Appliance service, starting with Robyn who was friendly and professional. Thanku Robyn. Repairman Matthew was equally friendly, professional n helpful. Repaired my washing machine, dryer and fridge efficiently. Showed me all the worn parts, compared with the new. Excellent quality service. Thanku Matthew. I will recommend to others.

Graham Marsh

I have been using Axial Appliance and servicing for many years for my Parts. They are very efficient and can supply a braod range of parts for may different appliances, and parts arrive very quickly. Very helpful staff and excellent sevice.

Bayley Fox

I was trying to source a replacement vacuum part, and everywhere online was showing out of stock. Ended up emailing several places asking to be notified when it came in - Axial replied immediately saying they could order it in for no additional cost, and it arrived, shipped to me, two days after funds had been paid. Wouldn't hesitate to use and order through this business again.

Glennis Vinton

The service is outstanding. The girls went out of their way to find a part I needed, even when it wasn't showing in the computer or on the shelf. I would thoroughly recommend this company. This is good old fashioned service that is often hard to find these days.

Alex Howieson

Axial Appliance Servicing are by far superior in their customer service, quality of work and advice. I could not recommend them highly enough!

Kiwi TeeTee

Both our washing machine and dryer were repaired within a week or so, allowing for parts and technician availability. Very pleased with the customer service.

Debs Keith

The Axial Team provide a fantastic service, from the customer service team in the office to the technicians that come to your home. They are always friendly, prompt and reliable. I have used them many times and each time they have arrived when they said they would. They always do their best to repair the appliance as best and quickly as they possibly can. I highly recommend them. Thank you Axial Team 🙂

Ben Spence

Axial does a fantastic job with our appliances. We have used the for more than four years and they have never let us down. Would highly recommend them if you are needing an appliance fixed or serviced.

Tibbet

I've used Axial Appliances for years and found their service to be excellent. They are fast at coming out to fix my appliances and the service staff are very friendly and clean up after they have finished. Would definitely recommend them.

Warwick Loader

Performed a warranty washing machine repair for my household. Booking and communication was incredibly easy. The tech, Javed was extremely professional and resolved issue quickly and also helped with advice on another appliance.

dallas baird

I ordered online what I thought was 2 oven door springs but it was 2 sets that I had ordered. I was contacted the same day to check I had ordered the correct amount. The communication was great and my springs sent the same day and an email sent to reimburse the extra money. Great service Axial

Linda

Great service over the phone from Ray. He worked out exactly which parts I needed and ordered them and they arrived in promptly. Thanks!

Will T

Booked service call online. From there my dealings with Axial was exemplary much to the credit of Sunil, the Technician assigned to the service call. Very professional, prompt and best of all fixed the fault. Thanks again and keep up the good work! Cheers.

Lincoln Cobham

As a landlord of multiple properties, to have the services offered by Axial when a dishwasher or oven breaks down is invaluable. Immediate response, they can usually attend the property within a day or two, and guaranteed repairs by trained/ expert technicians. For a great experience you cannot go past Axial Appliances! 🙂

Kevin Still

We had no problems communicating with them.And once the the part was in the country it was sent straight to us in Dunedin at a good reasonable price.Thankyou kevin still.

 - Daisuke Maki

			We were looking for a spare part for a drying machine. Axial was very easy to deal with via online messaging. Very fast responses. Thanks.		 - Daisuke Maki
 - Tessa S

			I received first class service from Axial from the beginning of inquiring about a repair to my oven to the final installation of a new oven. They were exceptionally quick to reply to all my communications. They offered alternatives and were always extremely pleasant when I changed my mind more than once about what I wanted them to do. Excellent prices, unbelievably efficient service, I fully recommend them.		 - Tessa S
 - Rosina Graham

			******MORE STARS needed, please! (& am taking a TIPs Jar for this counter! (Altho, I only had HKG$ in wallet this time,,lol!))... I go along here thinking im real CLEVER-SMART, then observe (myself & all the other Saturday morning 'home repairs' customers thru thdopr) how these Staff deal with our most inane descriptions of our - fridge, stove, washers, etc... & realise - they're NEXT-LEVEL! We're in a hurry tget our appliance sorted, they're the epitome of patience, EXCELLENCE. THANK YOU!		 - Rosina Graham