BRANDS WE SUPPLY & SERVICE

Tamara from customer service was great she went out of her way to help me with my issue. Tamara went the extra mile I felt very grateful and relieved. Thank you very much!!

Thank you to Brett. Who came later this afternoon it was in heavy traffic in Pakuranga,. I was watching him working which he was really meticulous. Cleaned the unit down. Nothing but good 👍 service. Thank you to Brett.

Axial does a fantastic job with our appliances. We have used the for more than four years and they have never let us down. Would highly recommend them if you are needing an appliance fixed or serviced.

Have had Riz repair our appliances a number of times and cannot recommend highly enough. His communication, knowledge and professionalism, make it a pleasure dealing with Riz and Axial Appliances.

Absolutely perfect service. Parts ordered online 10 am for elderly aunt, delivered to her home at 5:30 pm SAME DAY, installed in stove, all good. Thanks , highly recommended.

Easy to book a service and friendly. The technician came on time and replaced the faulty cook top element. It is all good. 🙂

F% P oven rack was not in stock but Axial Appliance Servicing sourced one for me and had it delivered within a week. Great feedback and Service thanks.

I ordered online what I thought was 2 oven door springs but it was 2 sets that I had ordered. I was contacted the same day to check I had ordered the correct amount. The communication was great and my springs sent the same day and an email sent to reimburse the extra money. Great service Axial

Ordered a part for my oven Monday evening (after 6.30pm) and when I arrived hoe from work Tuesday already at the door waiting. This is outstanding service. Thanks

Axial Appliances were very quick in responding to my online query, providing a detailed quote and organising a technician to visit within 2 days. The technician was very helpful, friendly and efficient, great at explaining the issue and future potential problems. Would definitely recommend and use again if needed.

Axial appliances were awesome,polite friendly and knowledgeable serviceman managed a easy fix for my oven very pleased and stress free process thanks again

Amazing service and very efficient. I am very happy with the end result and how quickly it was done. I would highly recommend for fixing cooktops.

Great service over the phone from Ray. He worked out exactly which parts I needed and ordered them and they arrived in promptly. Thanks!

We were looking for a spare part for a drying machine. Axial was very easy to deal with via online messaging. Very fast responses. Thanks.

Had water leaking from under frig freezer. Within 45 minutes from the time I phoned requesting a servicemen, he had arrived repaired leak and left. Now that is service!!!

The service is outstanding. The girls went out of their way to find a part I needed, even when it wasn't showing in the computer or on the shelf. I would thoroughly recommend this company. This is good old fashioned service that is often hard to find these days.

Only company that responded during COVID Lockdown and scheduled visit. Parts were not available but they managed to provide work around which eventually failed but fixed that without any cost even after 3 month of labour warranty was over. Thanks to Megan!

I visited the Axial warehouse a couple of weeks ago and found the service to be fast and excellent. The gentleman behind the counter was courteous and friendly so I'd go again if I needed to and recommend to others thanks!

Thank you for the installation you have done for me this morning. Im very pleased with the quality, punctuality and professionalism of your team. Will be recommending you to my friends and family! Many thanks!

I received first class service from Axial from the beginning of inquiring about a repair to my oven to the final installation of a new oven. They were exceptionally quick to reply to all my communications. They offered alternatives and were always extremely pleasant when I changed my mind more than once about what I wanted them to do. Excellent prices, unbelievably efficient service, I fully recommend them.

Highly recommend Axial Appliances! Great service from the whole team. The technician was super helpful and knowledgeable regarding my washing machine issue. Will definitely use again!

Used chat on web. Got immediate excellent help. Had correct product ordered within minutes. Correct product arrived next day. Too easy 🌞

Service and expertise were outstanding. Axial had a technician at my place the very next day.Problem diagnosed within minutes after seeing the machine.

I recently ordered a part for my Simpson Eziset750, the order was easy to place, dealt with efficiently, dispatched quickly and arrived the next day...perfect!

Axial appliances have the best customer service and tend to cater to what I need every time! Always have my requested white appliance parts and provide the assistance with the most positive vibes!