BRANDS WE SUPPLY & SERVICE

The top element in our oven blew on Saturday. I contacted AXIAL via the website. Monday morning I received a phone call and arranged for it to be repaired that afternoon. Riz arrived about 1:45pm with the replacement element and job was done in less than half an hour. Excellent service Thank you Riz and Axial

Great experience amougst my kay-os but Bow sorted my 2xelements for my old stove with patience and polite fulness despite me putting pressure on him Awesome job😊👌

Performed a warranty washing machine repair for my household. Booking and communication was incredibly easy. The tech, Javed was extremely professional and resolved issue quickly and also helped with advice on another appliance.

Writing a review on behalf of my mother who has just had her oven serviced by Axial and wanted to give a special mention for Riz who has serviced several of her appliances in the past. He was very informative, efficient and gave great suggestions to avoid similar issues arising again in the future, a true display of excellent customer service - Thank you Riz

Purchased from there website. They had the parts we needed and they were sent out and received in under 24 hours. Great work! Thank you!

Don’t normally do reviews but I dealt with the young woman in the parts department, very polite and helpful when recommending materials for my front loader, quick and easy. Thank you so much. A++

Very pleased with the service guys who came and removed the old 25 year old Dishdrawer from my apartment - extremely difficult to remove and replaced with a new one - also difficult to put in. Very professional and helpful.

We had no problems communicating with them.And once the the part was in the country it was sent straight to us in Dunedin at a good reasonable price.Thankyou kevin still.

My fridge stopped cooling all of a sudden. Called Axial Appliance at 8am, they came at 11 and fixed it within an hour. Good customer service, quick, easy and efficient.

Ordered & paid for part required yesterday. Notified had been processed & despatched to Wellington. Arrived less than 24 hrs later. Impressive!! My contemporaries could learn a thing or two about Service, you've obviously got it sorted! Well done!! And please pass on my personal thanks to Rob Large who processed the order. Appreciated. I will certainly be using your Business for the occasional purchases related to my trade i.e Appliance Servicing Technician.

I recently ordered a part for my Simpson Eziset750, the order was easy to place, dealt with efficiently, dispatched quickly and arrived the next day...perfect!

I've been using Axial Appliances for more than 20 years. They are reliable and deliver! Their Technicians are extremely good, polite and tend to be on time.

Lorraine is a star, i called just before closing in distress as i needed a spare part urgently for a house settlement, she knew exactly the item, took payment over the phone and put it in a place i could pick up as they were closing at 4.30. I highly recommend this place and just her customer service, so great and very efficient. Thanks so much

F% P oven rack was not in stock but Axial Appliance Servicing sourced one for me and had it delivered within a week. Great feedback and Service thanks.

******MORE STARS needed, please! (& am taking a TIPs Jar for this counter! (Altho, I only had HKG$ in wallet this time,,lol!))... I go along here thinking im real CLEVER-SMART, then observe (myself & all the other Saturday morning 'home repairs' customers thru thdopr) how these Staff deal with our most inane descriptions of our - fridge, stove, washers, etc... & realise - they're NEXT-LEVEL! We're in a hurry tget our appliance sorted, they're the epitome of patience, EXCELLENCE. THANK YOU!

Search for and target Axial on google. It turned out I wasn't wrong, thanks to robbie and the service team for their help. Order parts and install them at your door in a very short time. Everything is perfect, absolutely recommended.

Dealing with Tamara was a pleasure from start to finish. She explained the process (part had to come from Australia), and she was able to hold it in AKL while I was travelling. It arrived a few days after I returned home, as promised. Great service, many thanks. Warren, Christchurch

Tamara from customer service was great she went out of her way to help me with my issue. Tamara went the extra mile I felt very grateful and relieved. Thank you very much!!

My tenant's oven had a problem so I contacted Axial Apiance Servicing and they took the details and contacted the tenant directly to arrange a time to visit. They fixed the problem on the spot. No hassle. No drama. Great service. Second time we have used Axial and both times they were professional and friendly. I absolutely recommend them. Andrew of Papatoetoe.

Booked service call online. From there my dealings with Axial was exemplary much to the credit of Sunil, the Technician assigned to the service call. Very professional, prompt and best of all fixed the fault. Thanks again and keep up the good work! Cheers.

Excellent and prompt service from Axial Electrical repairs. My oven fan was fixed within 3 days. Courteous service by administrator and technician. Many thanks

Highly recommend Axial Appliances! Great service from the whole team. The technician was super helpful and knowledgeable regarding my washing machine issue. Will definitely use again!

Bernard was fantastic. He did install for my new F&P DishDraw, courteous, professional and friendly. He was able to hold good conversation, whilst simultaneously verbally telling me about what he was doing with the installation. Big thumbs up from me, from the online booking, the floor up phone call to confirm, to the installer 🙂 cheers ears

It is rare and a pleasure to find well trained and efficient sales staff these days Axial leaves many others well behind.

Service could not have been better or faster. I had the pleasure of dealing with Tamara, she understood what I needed, was helpful and clear with her communication. This made the transaction very simple, she called the supplier, ordered the courier and kept me me fully in the loop. Highly recommend Axial, I would absolutely use in the future. Thanks team 🙂