BRANDS WE SUPPLY & SERVICE

Great experience amougst my kay-os but Bow sorted my 2xelements for my old stove with patience and polite fulness despite me putting pressure on him Awesome job😊👌

I cannot express enough how good a service Axial is! The staff are very friendly and so helpful, especially since I had no clue about parts for my washing machine. They were able to source the part I needed and saved me so much hassle. 100% would recommend.

F% P oven rack was not in stock but Axial Appliance Servicing sourced one for me and had it delivered within a week. Great feedback and Service thanks.

Very pleased with the service guys who came and removed the old 25 year old Dishdrawer from my apartment - extremely difficult to remove and replaced with a new one - also difficult to put in. Very professional and helpful.

Easy to book a service and friendly. The technician came on time and replaced the faulty cook top element. It is all good. 🙂

Lorraine is a star, i called just before closing in distress as i needed a spare part urgently for a house settlement, she knew exactly the item, took payment over the phone and put it in a place i could pick up as they were closing at 4.30. I highly recommend this place and just her customer service, so great and very efficient. Thanks so much

Service could not have been better or faster. I had the pleasure of dealing with Tamara, she understood what I needed, was helpful and clear with her communication. This made the transaction very simple, she called the supplier, ordered the courier and kept me me fully in the loop. Highly recommend Axial, I would absolutely use in the future. Thanks team 🙂

Chris replaced the motor module on our F&P washing machine and had it working in 20 mins . Professional , fast , friendly service . I highly recommend Chris and his team for any appliance work . One very happy customer 🙂

Great service! Reliable technician who knows what they're doing. I appreciate your guys patience and skilled manner getting my fridge sorted for me! Will definitely use again. Highly recommend.

I have been a customer of Axial for a few years and I have had ONLY exceptional service from them. They are responsive, experienced and really capable. I couldnt recommend them highly enough!

Very happy with the service parts ordered and payed for over the phone waiting for me in the collection box due to covid restrictions .

Tamara from customer service was great she went out of her way to help me with my issue. Tamara went the extra mile I felt very grateful and relieved. Thank you very much!!

I visited the Axial warehouse a couple of weeks ago and found the service to be fast and excellent. The gentleman behind the counter was courteous and friendly so I'd go again if I needed to and recommend to others thanks!

Talked to shy in the parts department over the phone. Very prompt professional and knowledgeable, the part arrived within the hour! Great service highly recommended.

These guys were awesome help! And although they didn’t have the parts to repair my machine were super helpful in sending me in the direction of who could help. Their customer service was incrediable!!! Nicest of guys!

My tenant's oven had a problem so I contacted Axial Apiance Servicing and they took the details and contacted the tenant directly to arrange a time to visit. They fixed the problem on the spot. No hassle. No drama. Great service. Second time we have used Axial and both times they were professional and friendly. I absolutely recommend them. Andrew of Papatoetoe.

Search for and target Axial on google. It turned out I wasn't wrong, thanks to robbie and the service team for their help. Order parts and install them at your door in a very short time. Everything is perfect, absolutely recommended.

Very clear information on what was needed, how much it would cost and expected complete. Very friendly technician too. Highly recommend!

Axial Appliances were very quick in responding to my online query, providing a detailed quote and organising a technician to visit within 2 days. The technician was very helpful, friendly and efficient, great at explaining the issue and future potential problems. Would definitely recommend and use again if needed.

Chris from Axial is a magician. He has managed to keep my 20-year-old washer/dryer running well past it's use-by date, and is always very reasonable with call out and labour charges. Highly recommended.

Wow, after much hunting around thinking I was going to be unable to find a part for my fridge, I stumbled upon these guys. They made all my blues go away. What an amazing outfit! So fast and friendly! No issues just give us your problem and like Houdini abracadabra they fix it! I cannot recommend these guys enough. Special shout out to Shy for their great comms work. Brill!!!

******MORE STARS needed, please! (& am taking a TIPs Jar for this counter! (Altho, I only had HKG$ in wallet this time,,lol!))... I go along here thinking im real CLEVER-SMART, then observe (myself & all the other Saturday morning 'home repairs' customers thru thdopr) how these Staff deal with our most inane descriptions of our - fridge, stove, washers, etc... & realise - they're NEXT-LEVEL! We're in a hurry tget our appliance sorted, they're the epitome of patience, EXCELLENCE. THANK YOU!

Had a fantastic experience with this company for a front loader washer door seal repair. Had the part in stock - it was replaced and fitted the very next morning after contact. Would highly recommend and I will be using Axial for any future issues that may arise.

Great service - I accidentally broke the dairy door lid on my fridge door so found their website and worked out which parts I needed for my fridge door, then I ordered them and they arrived by the end of the week - I've now fitted this to my door without a hitch. The price for the dairy door lids was also cheaper than a competitor's web price.

Amazing service - swift response to emails and washer repair solved without fee charged. Unlike other service centres I've used in the past.