BRANDS WE SUPPLY & SERVICE

this will be my second time god willing they have the parts i need , first time i found them happy great to deal with and a fear price and im just a arvige guy trying to fix his own stuff , there good , go see 4 urself

We had no problems communicating with them.And once the the part was in the country it was sent straight to us in Dunedin at a good reasonable price.Thankyou kevin still.

I have been using Axial Appliance and servicing for many years for my Parts. They are very efficient and can supply a braod range of parts for may different appliances, and parts arrive very quickly. Very helpful staff and excellent sevice.

As a landlord of multiple properties, to have the services offered by Axial when a dishwasher or oven breaks down is invaluable. Immediate response, they can usually attend the property within a day or two, and guaranteed repairs by trained/ expert technicians. For a great experience you cannot go past Axial Appliances! 🙂

Absolutely perfect service. Parts ordered online 10 am for elderly aunt, delivered to her home at 5:30 pm SAME DAY, installed in stove, all good. Thanks , highly recommended.

Excellent very helpful & professional service on a vacuum hose that needed to be replaced. I could not have expected more. Highly recommended.

Really great service all round. From parts department to the admin team and most importantly Javid the technician was efficient knowledgeable and very personable

We were looking for a spare part for a drying machine. Axial was very easy to deal with via online messaging. Very fast responses. Thanks.

Axial appliances were awesome,polite friendly and knowledgeable serviceman managed a easy fix for my oven very pleased and stress free process thanks again

Placed an order online but wasnt sure I had the right part. Tamara was very helpful and checked it was correct before my order was despatched. Part arrived overnight. Well priced part and courier and great customer service. Would highly recommend.

I ordered a part from them and the first one arrived with slight damage. They were quick and easy to deal with when replacing and the part fits perfectly. Would highly recommend for customers service.

Axial were absolutely lovely, fast, and highly competent. They effectively diagnosed the problem from my description before even getting into my apartment, and then made an additional recommendation which helped appreciably to reduce the noise an old part was making. The company was referred to me by a friend, and I will absolutely be doing the same to my friends.

Amazing service and very efficient. I am very happy with the end result and how quickly it was done. I would highly recommend for fixing cooktops.

Ordered a part for my oven Monday evening (after 6.30pm) and when I arrived hoe from work Tuesday already at the door waiting. This is outstanding service. Thanks

Tamara from customer service was great she went out of her way to help me with my issue. Tamara went the extra mile I felt very grateful and relieved. Thank you very much!!

I was searching for a particular light bulb for my refrigerator. When I arrived at the parts centre, I showed the service rep an image of it and she knew immediately where to get it without even checking the system. Needless to say, staff was super friendly. Great service, thanks.

Really appreciate that they were able to advise how to fix my washing machine issue over email. Otherwise I would have paid heaps of money just for someone to point out a user error. Great customer care!!

Although the product I ordered was out of stock, Tamara kept me up to date with progress until it arrived Thursday 20/3 and was fitted next day - all good. Thank you

Had water leaking from under frig freezer. Within 45 minutes from the time I phoned requesting a servicemen, he had arrived repaired leak and left. Now that is service!!!

Service could not have been better or faster. I had the pleasure of dealing with Tamara, she understood what I needed, was helpful and clear with her communication. This made the transaction very simple, she called the supplier, ordered the courier and kept me me fully in the loop. Highly recommend Axial, I would absolutely use in the future. Thanks team 🙂

Hi we are very happy with your service and speed we received the goods from Axial thanks to your company and staff

I called up in regards to my fridge being broken I was quite upset but thanks to the quick and efficient help I was able to get it fixed! If I could give extra stars for the friendly service as well I would! Would highly recommend this business.

Very happy with Axial. I was able to book a day/time for a serviceman to come look at my washing machine that suited me. Friendly service both over the phone and at my house. Honest and quick repair done (blocked pump @ $125). Thanks Axial 🙂

i arranged for this company to replace my fridge seals. From ordering the parts to installing they were excellent. One seal had to be ordered in and they called to let me know when it arrived. Their technicians call when they are on their way. Staff are excellent. I would definitely use them again.

Only company that responded during COVID Lockdown and scheduled visit. Parts were not available but they managed to provide work around which eventually failed but fixed that without any cost even after 3 month of labour warranty was over. Thanks to Megan!