BRANDS WE SUPPLY & SERVICE

I was very impressed by the prompt and efficient service by Byron on my washing machine today. It took much less time than I expected and Byron also gave some very helpful advice. Thank you, Lindsay

We had a long standing problem with the element of our F and P wall oven. We finally got around to visiting Axial Appliances Ltd yesterday. From the Spare Parts staff, to the office lady who organised the technician to visit this morning, to the very professional technician who arrived on time (ringing first as arranged) who fixed the element etc and clearly explained everything we couldn't be more impressed with the service we received from Axial Appliances Ltd!!!

Ordered & paid for part required yesterday. Notified had been processed & despatched to Wellington. Arrived less than 24 hrs later. Impressive!! My contemporaries could learn a thing or two about Service, you've obviously got it sorted! Well done!! And please pass on my personal thanks to Rob Large who processed the order. Appreciated. I will certainly be using your Business for the occasional purchases related to my trade i.e Appliance Servicing Technician.

Chris from Axial is a magician. He has managed to keep my 20-year-old washer/dryer running well past it's use-by date, and is always very reasonable with call out and labour charges. Highly recommended.

Super friendly could try and service staff, analyzed and quoted promptly and a more than reasonable cost ... Will be my first stop next time for sure ...

I have been a customer of Axial for a few years and I have had ONLY exceptional service from them. They are responsive, experienced and really capable. I couldnt recommend them highly enough!

Outstanding service. I damaged my oven door. The part was sourced quickly and the engineer came to my home in South Auckland to fit it. All for a reasonable price. Thank you Axial.

I searched online for a part for my dishwasher and found it available at Axial. The online ordering process was straightforward. What most impressed me was the delivery time. I ordered the item on a Wednesday and got it on Friday. And I live in rural Auckland. Excellent service and prompt delivery.Thank you.

Awesome service!! I went off recommendations from our local Facebook page & was not disappointed. Super quick response to my message followed by a prompt call the following morning. The repairman arrived the next day (and called to let me know how far away he was) and fixed the problem with our washing machine. I have no hesitation in recommending Axial Appliances, very grateful. Thanks! 🙂

Fantastic service. The manufacturer of my oven couldn't supply the part I required, Axial Appliance found and sent it within a few days and at low cost.If you need appliance parts, highly recommend you contact them. WB

Great experience amougst my kay-os but Bow sorted my 2xelements for my old stove with patience and polite fulness despite me putting pressure on him Awesome job😊👌

Performed a warranty washing machine repair for my household. Booking and communication was incredibly easy. The tech, Javed was extremely professional and resolved issue quickly and also helped with advice on another appliance.

Dealing with Tamara was a pleasure from start to finish. She explained the process (part had to come from Australia), and she was able to hold it in AKL while I was travelling. It arrived a few days after I returned home, as promised. Great service, many thanks. Warren, Christchurch

Tamara from customer service was great she went out of her way to help me with my issue. Tamara went the extra mile I felt very grateful and relieved. Thank you very much!!

Writing a review on behalf of my mother who has just had her oven serviced by Axial and wanted to give a special mention for Riz who has serviced several of her appliances in the past. He was very informative, efficient and gave great suggestions to avoid similar issues arising again in the future, a true display of excellent customer service - Thank you Riz

Bernard was fantastic. He did install for my new F&P DishDraw, courteous, professional and friendly. He was able to hold good conversation, whilst simultaneously verbally telling me about what he was doing with the installation. Big thumbs up from me, from the online booking, the floor up phone call to confirm, to the installer 🙂 cheers ears

I can only speak for Axial's online parts ordering, as I recently ordered a new oven door seal. The right part and very prompt service. Impressed!

I have been using Axial Appliance and servicing for many years for my Parts. They are very efficient and can supply a braod range of parts for may different appliances, and parts arrive very quickly. Very helpful staff and excellent sevice.

Although the product I ordered was out of stock, Tamara kept me up to date with progress until it arrived Thursday 20/3 and was fitted next day - all good. Thank you

Excellent experience, from the initial call and booking, to the prompt and efficient serviceman 🙂 not cheap for me, but what is anymore? Friendly reliable service, and a working machine is worth paying for.

Ive had a Great experience with Axial Appliance service, starting with Robyn who was friendly and professional. Thanku Robyn. Repairman Matthew was equally friendly, professional n helpful. Repaired my washing machine, dryer and fridge efficiently. Showed me all the worn parts, compared with the new. Excellent quality service. Thanku Matthew. I will recommend to others.

Wow! I am so impressed with all the staff I was in contact with.The service centre and technicians were friendly, courteous, approachable, had a positive vibe and are genuinely good people.Technicians arrived when they said they would, technically proficient diagnosing the problem immediately, fixing the problem quickly, cleaning up after themselves.What an incredible bunch of people. Nothing but admiration for them all.Thank you.

Search for and target Axial on google. It turned out I wasn't wrong, thanks to robbie and the service team for their help. Order parts and install them at your door in a very short time. Everything is perfect, absolutely recommended.

Axial does a fantastic job with our appliances. We have used the for more than four years and they have never let us down. Would highly recommend them if you are needing an appliance fixed or serviced.

I cannot express enough how good a service Axial is! The staff are very friendly and so helpful, especially since I had no clue about parts for my washing machine. They were able to source the part I needed and saved me so much hassle. 100% would recommend.