BRANDS WE SUPPLY & SERVICE

What Our Customers Say

Shirlene Henry

In the space of one week, we had 3 major appliances play up. The major one was the washing machine. I dealt with Axial and their service, communication, and professionalism on the job was second to none. Thank you Paul and your companion, you guys really made our week. You have one very grateful customer now.

John and Kylie Glenn

I have been purchasing from Axial Appliances for many years and have always found their range excellent and their staff even better! The lady that helped me on Saturday went above and beyond. Thanks for your help!

Andrew Turney

Amazing service - swift response to emails and washer repair solved without fee charged. Unlike other service centres I've used in the past.

Boston Schaaf

I do maintenance work for several childcare centres and can always trust that Axial have the parts I need in stock. Great range of products too - one stop shop for appliance parts

Lincoln Cobham

As a landlord of multiple properties, to have the services offered by Axial when a dishwasher or oven breaks down is invaluable. Immediate response, they can usually attend the property within a day or two, and guaranteed repairs by trained/ expert technicians. For a great experience you cannot go past Axial Appliances! 🙂

Cropp Family

F% P oven rack was not in stock but Axial Appliance Servicing sourced one for me and had it delivered within a week. Great feedback and Service thanks.

Mary Kilmartin

Very pleased with the service guys who came and removed the old 25 year old Dishdrawer from my apartment - extremely difficult to remove and replaced with a new one - also difficult to put in. Very professional and helpful.

Kate Hargraves

Wow, I loved the service I received this week! Nothing more stressful than when your washing machine is on the way out! No problem to Axial, came quickly to review the problem, gave a very fair quote. Friendly and fast service to get a new machine for me, then delivered and installed so nicely by Chris. Thank you Axial o:)

Stacey C

Axial Appliances were very quick in responding to my online query, providing a detailed quote and organising a technician to visit within 2 days. The technician was very helpful, friendly and efficient, great at explaining the issue and future potential problems. Would definitely recommend and use again if needed.

Anne Megget

Wonderful service from Axial Appliance Servicing. Through the chatbot and follow up email, I was able to order a suitable replacement part for an appliance bought at least 23 years ago. And it arrived the next day !

Will T

Booked service call online. From there my dealings with Axial was exemplary much to the credit of Sunil, the Technician assigned to the service call. Very professional, prompt and best of all fixed the fault. Thanks again and keep up the good work! Cheers.

William Munford

Fast service. Affordable. Trustworthy. And they don’t judge you when you can’t fix it your self and you bring in your washing machine and your girlfriend is standing there disappointed in you because you can’t even fix a washing machine like you can’t even fix your own life.

Warwick Loader

Performed a warranty washing machine repair for my household. Booking and communication was incredibly easy. The tech, Javed was extremely professional and resolved issue quickly and also helped with advice on another appliance.

clair hills

Very helpful people..my hubby rang and spoke with Matthew as we were having difficulty how to remove a F&P Double Dishdrawer. Turns out there are 4 screws located under the insulation in the bottom drawer that need to be removed before being able to pull out the dishwasher. Thanks Team!

Lindsay Murray

I was very impressed by the prompt and efficient service by Byron on my washing machine today. It took much less time than I expected and Byron also gave some very helpful advice. Thank you, Lindsay

Olivia Hargreaves

Writing a review on behalf of my mother who has just had her oven serviced by Axial and wanted to give a special mention for Riz who has serviced several of her appliances in the past. He was very informative, efficient and gave great suggestions to avoid similar issues arising again in the future, a true display of excellent customer service - Thank you Riz

JaneyJ

Thank you to Brett. Who came later this afternoon it was in heavy traffic in Pakuranga,. I was watching him working which he was really meticulous. Cleaned the unit down. Nothing but good 👍 service. Thank you to Brett.

Kushla Jackson

I'm absolutely thrilled to get my Candy Oven/Dishwasher up & running again! You guys are amazing, Great service, Professional Servicemen, that know what there'r doing! Can't thank your team enough!! Will highly recommend Axial! Merry Everything & Happy Always!!! Kind regards, Kushla & Peter Jackson.

Chanel Loa

Don’t normally do reviews but I dealt with the young woman in the parts department, very polite and helpful when recommending materials for my front loader, quick and easy. Thank you so much. A++

Correen

Outstanding service. I damaged my oven door. The part was sourced quickly and the engineer came to my home in South Auckland to fit it. All for a reasonable price. Thank you Axial.

MArk C

Highly recommend! I've requested a service last night and got a call early this morning. Their service technician, Robbie, is very friendly and professional. Robbie managed to fix my faulty cooktop and provided many useful information to me. Really appriciated for their service.

Lee Warn

Bernard was fantastic. He did install for my new F&P DishDraw, courteous, professional and friendly. He was able to hold good conversation, whilst simultaneously verbally telling me about what he was doing with the installation. Big thumbs up from me, from the online booking, the floor up phone call to confirm, to the installer 🙂 cheers ears

Amy Mcdonnell

These guys were awesome help! And although they didn’t have the parts to repair my machine were super helpful in sending me in the direction of who could help. Their customer service was incrediable!!! Nicest of guys!

Aaron Wongsang

Used chat on web. Got immediate excellent help. Had correct product ordered within minutes. Correct product arrived next day. Too easy 🌞

Andrew Mclean

My tenant's oven had a problem so I contacted Axial Apiance Servicing and they took the details and contacted the tenant directly to arrange a time to visit. They fixed the problem on the spot. No hassle. No drama. Great service. Second time we have used Axial and both times they were professional and friendly. I absolutely recommend them. Andrew of Papatoetoe.

 - Graham Marsh

			I have been using Axial Appliance and servicing for many years for my Parts. They are very efficient and can supply a braod range of parts for may different appliances, and parts arrive very quickly. Very helpful staff and excellent sevice.		 - Graham Marsh
 - Tessa S

			I received first class service from Axial from the beginning of inquiring about a repair to my oven to the final installation of a new oven. They were exceptionally quick to reply to all my communications. They offered alternatives and were always extremely pleasant when I changed my mind more than once about what I wanted them to do. Excellent prices, unbelievably efficient service, I fully recommend them.		 - Tessa S
 - hemi wark

			Talked to shy in the parts department over the phone. Very prompt professional and knowledgeable, the part arrived within the hour! Great service highly recommended.		 - hemi wark