BRANDS WE SUPPLY & SERVICE

What Our Customers Say

dallas baird

I ordered online what I thought was 2 oven door springs but it was 2 sets that I had ordered. I was contacted the same day to check I had ordered the correct amount. The communication was great and my springs sent the same day and an email sent to reimburse the extra money. Great service Axial

Kate Hargraves

Wow, I loved the service I received this week! Nothing more stressful than when your washing machine is on the way out! No problem to Axial, came quickly to review the problem, gave a very fair quote. Friendly and fast service to get a new machine for me, then delivered and installed so nicely by Chris. Thank you Axial o:)

DaddysThunderbird

Amazing service. I highly recommend Axial. I'm writing this as an experience designer, so trust me when I say I felt like a valued customer, from written/phone communications to on-site service.

Irene Apostolides

Even though they were fully booked they made a special effort to come out to our house after hours to check a new fridge that had given up. Got it working, and have arranged to run some diagnostics to see what the problem is.

Will T

Booked service call online. From there my dealings with Axial was exemplary much to the credit of Sunil, the Technician assigned to the service call. Very professional, prompt and best of all fixed the fault. Thanks again and keep up the good work! Cheers.

Aaron Wongsang

Used chat on web. Got immediate excellent help. Had correct product ordered within minutes. Correct product arrived next day. Too easy 🌞

Kushla Jackson

I'm absolutely thrilled to get my Candy Oven/Dishwasher up & running again! You guys are amazing, Great service, Professional Servicemen, that know what there'r doing! Can't thank your team enough!! Will highly recommend Axial! Merry Everything & Happy Always!!! Kind regards, Kushla & Peter Jackson.

Building Manager

We have used Axial for years and they are always professional, well mannered and know what they are doing. Don't charge like a wounded bull and will give the advice you need and a competitive quote. Always happy to recommend them.

Peter Deli

Hi we are very happy with your service and speed we received the goods from Axial thanks to your company and staff

Boston Schaaf

I do maintenance work for several childcare centres and can always trust that Axial have the parts I need in stock. Great range of products too - one stop shop for appliance parts

Anne Megget

Wonderful service from Axial Appliance Servicing. Through the chatbot and follow up email, I was able to order a suitable replacement part for an appliance bought at least 23 years ago. And it arrived the next day !

Mary Kilmartin

Very pleased with the service guys who came and removed the old 25 year old Dishdrawer from my apartment - extremely difficult to remove and replaced with a new one - also difficult to put in. Very professional and helpful.

Debs Keith

The Axial Team provide a fantastic service, from the customer service team in the office to the technicians that come to your home. They are always friendly, prompt and reliable. I have used them many times and each time they have arrived when they said they would. They always do their best to repair the appliance as best and quickly as they possibly can. I highly recommend them. Thank you Axial Team 🙂

Paul Majoor

Very happy with the service parts ordered and payed for over the phone waiting for me in the collection box due to covid restrictions .

S. Edwards

Tamara from customer service was great she went out of her way to help me with my issue. Tamara went the extra mile I felt very grateful and relieved. Thank you very much!!

Judy CAMERON

Had water leaking from under frig freezer. Within 45 minutes from the time I phoned requesting a servicemen, he had arrived repaired leak and left. Now that is service!!!

hemi wark

Talked to shy in the parts department over the phone. Very prompt professional and knowledgeable, the part arrived within the hour! Great service highly recommended.

Michael Williams

These guys are amazing!! I ordered the wrong part for my fridge and Shy helped me find the correct part (which ended up being a bit of a mission!) So grateful for all the help and very good pricing too. Thanks Shy!

Joanne Yeoman (JoBloggsTV)

I can only speak for Axial's online parts ordering, as I recently ordered a new oven door seal. The right part and very prompt service. Impressed!

Darryl McGifford

Have had Riz repair our appliances a number of times and cannot recommend highly enough. His communication, knowledge and professionalism, make it a pleasure dealing with Riz and Axial Appliances.

Daisuke Maki

We were looking for a spare part for a drying machine. Axial was very easy to deal with via online messaging. Very fast responses. Thanks.

Ben Spence

Axial does a fantastic job with our appliances. We have used the for more than four years and they have never let us down. Would highly recommend them if you are needing an appliance fixed or serviced.

Shirlene Henry

In the space of one week, we had 3 major appliances play up. The major one was the washing machine. I dealt with Axial and their service, communication, and professionalism on the job was second to none. Thank you Paul and your companion, you guys really made our week. You have one very grateful customer now.

SandrineT

I needed a small repair to my stove . I found dealing with their service department excellent..efficient. costs laid out. Tech arrive on time..very pleasant and again, efficient. Would highly recommend.

bronwen Anderson

Thanks Riz and partner - quick efficient attention in fixing my fridge freezer - so good to have it fixed but also a pleasure to have such a polite and professional technician - many thanks Riz Lateef and offsider

 - Mary Kilmartin

			Very pleased with the service guys who came and removed the old 25 year old Dishdrawer from my apartment - extremely difficult to remove and replaced with a new one - also difficult to put in. Very professional and helpful.		 - Mary Kilmartin
 - Arthur and Miles’ Mum

			Thank you to Robbie from Axial Appliance Servicing who just came and changed the gasket on our washing machine! Also, the customer service team who was easy to communicate with and the price charged was exactly what was quoted. Overall, I’m just glad to have a washing machine that is not mouldy anymore and as Robbie said, hopefully we shouldn’t need to have him back anymore (or at least for quite some time)!		 - Arthur and Miles’ Mum
 - Charisma Horne

			Great service! Reliable technician who knows what they're doing. I appreciate your guys patience and skilled manner getting my fridge sorted for me! Will definitely use again. Highly recommend.		 - Charisma Horne