BRANDS WE SUPPLY & SERVICE

I searched online for a part for my dishwasher and found it available at Axial. The online ordering process was straightforward. What most impressed me was the delivery time. I ordered the item on a Wednesday and got it on Friday. And I live in rural Auckland. Excellent service and prompt delivery.Thank you.

Even though they were fully booked they made a special effort to come out to our house after hours to check a new fridge that had given up. Got it working, and have arranged to run some diagnostics to see what the problem is.

Excellent experience, from the initial call and booking, to the prompt and efficient serviceman 🙂 not cheap for me, but what is anymore? Friendly reliable service, and a working machine is worth paying for.

Such a relief to be able to come here and get the exact part I want and it's in stock. Very helpful staff see you next time. 😊 🔧

In the space of one week, we had 3 major appliances play up. The major one was the washing machine. I dealt with Axial and their service, communication, and professionalism on the job was second to none. Thank you Paul and your companion, you guys really made our week. You have one very grateful customer now.

I received first class service from Axial from the beginning of inquiring about a repair to my oven to the final installation of a new oven. They were exceptionally quick to reply to all my communications. They offered alternatives and were always extremely pleasant when I changed my mind more than once about what I wanted them to do. Excellent prices, unbelievably efficient service, I fully recommend them.

Axial's team went the extra mile to find a specific part with only vague information provided . very happy with them being able to track down part . cheers ... john.

Awesome service!! I went off recommendations from our local Facebook page & was not disappointed. Super quick response to my message followed by a prompt call the following morning. The repairman arrived the next day (and called to let me know how far away he was) and fixed the problem with our washing machine. I have no hesitation in recommending Axial Appliances, very grateful. Thanks! 🙂

Very prompt called and explained the problem over the phone. Next day mid morning a very pleasant guy, Bernard arrived and was able to unlock the washing machine door and replace the lock with a new one. Would recommend anyone with a washing machine problem to give Axial a call.

Absolutely perfect service. Parts ordered online 10 am for elderly aunt, delivered to her home at 5:30 pm SAME DAY, installed in stove, all good. Thanks , highly recommended.

The service is outstanding. The girls went out of their way to find a part I needed, even when it wasn't showing in the computer or on the shelf. I would thoroughly recommend this company. This is good old fashioned service that is often hard to find these days.

Excellent very helpful & professional service on a vacuum hose that needed to be replaced. I could not have expected more. Highly recommended.

Looking for a replacement fridge shelf being 8 years old that I unfortunately broke, I wasn't sure if I could get another but thank you very much for a perfect fit. Many thanks guys.😁👍

Both our washing machine and dryer were repaired within a week or so, allowing for parts and technician availability. Very pleased with the customer service.

Great service! Reliable technician who knows what they're doing. I appreciate your guys patience and skilled manner getting my fridge sorted for me! Will definitely use again. Highly recommend.

We had a long standing problem with the element of our F and P wall oven. We finally got around to visiting Axial Appliances Ltd yesterday. From the Spare Parts staff, to the office lady who organised the technician to visit this morning, to the very professional technician who arrived on time (ringing first as arranged) who fixed the element etc and clearly explained everything we couldn't be more impressed with the service we received from Axial Appliances Ltd!!!

Axial appliances were awesome,polite friendly and knowledgeable serviceman managed a easy fix for my oven very pleased and stress free process thanks again

I have been a customer of Axial for a few years and I have had ONLY exceptional service from them. They are responsive, experienced and really capable. I couldnt recommend them highly enough!

I ordered a part from them and the first one arrived with slight damage. They were quick and easy to deal with when replacing and the part fits perfectly. Would highly recommend for customers service.

Ordered & paid for part required yesterday. Notified had been processed & despatched to Wellington. Arrived less than 24 hrs later. Impressive!! My contemporaries could learn a thing or two about Service, you've obviously got it sorted! Well done!! And please pass on my personal thanks to Rob Large who processed the order. Appreciated. I will certainly be using your Business for the occasional purchases related to my trade i.e Appliance Servicing Technician.

Axial Appliances were very quick in responding to my online query, providing a detailed quote and organising a technician to visit within 2 days. The technician was very helpful, friendly and efficient, great at explaining the issue and future potential problems. Would definitely recommend and use again if needed.

Tamara from customer service was great she went out of her way to help me with my issue. Tamara went the extra mile I felt very grateful and relieved. Thank you very much!!

I've been using Axial Appliances for more than 20 years. They are reliable and deliver! Their Technicians are extremely good, polite and tend to be on time.

I recently ordered a part for my Simpson Eziset750, the order was easy to place, dealt with efficiently, dispatched quickly and arrived the next day...perfect!

Had water leaking from under frig freezer. Within 45 minutes from the time I phoned requesting a servicemen, he had arrived repaired leak and left. Now that is service!!!